Deliver expert guidance anytime, anywhere, and sell more with a personalized and easy-to-navigate shopping experience on chat
Higher Upsell &
Lower Support Costs
AI accuracy of routine
An AI retail assistant with micro journeys including product discovery, size finder, product recommendation, FAQ, etc.
Integrate 30+ messaging channels through Text, Voice, and Video to create a ‘shop anywhere’ experience.
A self-learning knowledge base complete with 170+ unique retail intents, topic modeling features, automated tag generation, and Q&A generation.
Scale your business and drive engagement by showcasing your product catalog on WhatsApp.
Get actionable retail insights such as potential new markets, products in demand, frequently asked queries, AI accuracy, and more.
OOTB integrations with leading CRM and eCommerce platforms for rapid data ingestion and faster go-to market.
Early life nutrition is an extremely sensitive segment where support provided needs to be accurate at all times, leading Danone’s Specialist Care team to select Gupshup to provide 24/7 AI assistance to their early life nutrition audience.
Gupshup’s retail assistant became the backbone of the multi-country Dulux Promise campaign, collaborating with the brand to create a seamless end-to-end experience for customers across languages.