Revamp the Automobile-buying Experience

Across discovery, booking, negotiation, closure, servicing, and 24x7 assistance

API in automotive

Conversational Solutions for Automotive

Improve 2-wheeler and 4-wheeler product discovery and experience

Automate test drive and ride booking, sales consultations

Make auto loan processing and disbursement efficient

Gupshup for Automotive is an end-to-end solution that enables conversational interactions between automobile dealerships and customers. Using a chat-based interface, customers can raise inquiries, discover products, book test drives, check for availability, buy vehicles (booking), make payments, book services, and give feedback.

Make the automobile-buying experience conversational

  • Booking

    Customers can book and pay for a new vehicle over a messaging interface.

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  • Sales Consultation

    Prospects can speak with actual sales reps and ask about features, pricing & offers.

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Simple and effective engagement for automotive customers

  • QR Code Entry Points

    QR Code Entry Points

    Install QR codes at store premises, on the vehicles sold and serviced by the store, back of the seats, car dashboard, etc

  • Pre-made Templates

    Pre-made Templates

    Standard templates to handle use-cases such as product discovery, specifications, colors, pricing, payment, etc

  • Rich Media Messaging

    Rich Media Messaging

    Enable conversational workflows with rich-media to drive customer engagement and loyalty

  • AI Capabilities

    AI Capabilities

    Save time and effort and answer FAQs with context changes with the AI engine inbuilt

  • 30+ Messaging Channels

    30+ Messaging Channels

    Integrate with 30+ messaging channels and communicate with customers on their preferred channels

  • 1-click Bill Pay

    1-click Bill Pay

    UPI-based 1-click payment messaging service that improves payment collection on bookings, EMIs and final payments

Benefits to Automobile Dealerships

  • Seamless Integration

    Integrate with existing enterprise suites and IT infrastructure

  • 24x7 Availability

    Provide 24x7 business assistance to customers, even during lockdowns and holidays

  • Automated Workflows

    Convert digital workflows on website/app such as filling a contact form to conversational workflows

  • Cost of Engagement

    Bring down the cost of engaging with customers by reducing staff involvement and using AI to answer simple queries

  • Competitive Advantage

    Gain edge over competing dealerships in your region with advanced technology and customer experience

  • Be Omni-channel

    Consistent experience across 30+ messaging channels and do not miss out channel specific audiences

Interact and transact with your customers across 30+messaging channels

  • SMS


    Deliver text messages to 225 countries through a cost-effective and programmable single API.

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  • WhatsApp


    Engage with customers on the most used messaging app in the world using our Single programmable messaging API and give them a conversational experience.

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  • RCS


    Google RCS, an upgrade to SMS, offers enhanced messaging features with rich media, branding, read receipts, and suggested replies on user’s native messaging app.

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  • GBM


    A mobile conversational channel that combines entry points on Google Maps, Search, and brand websites to create rich, asynchronous messaging experiences.

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  • Gupshup Messaging

    Gupshup Messaging

    Advanced messaging channel works on top of SMS, Website and native mobile apps developed by Gupshup to offer rich formats and great flexibility in developing conversational experiences.

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