In the
Entity portal on the side bar click on the Templates option to view the page
In the Template page click on Add New Template button to create new Templates
Fill an appropriate Template name basis on the business requirement in the Template Name column
In the Communication Type column select the type of communication from the following:
In the Content Type select any of the following options:
- Transactional
- Promotional
- Service Explicit
- Service Implicit
In the Consent Template ID column select the relevant Consent Template registered on DLT from the drop-down list. Consent Template ID is not mandatory for Transactional and Service Implicit commercial communications
In the Content Category column select any of the Categories from the drop-down list as given which is appropriate for the Template to be created
In the Template Type column, it will either be TEXT or UNICODE and it will be auto fetched basis on the selection of language for the content. Please note, any language other than English will be taken as Unicode In the Content creation section, there are two options available:
- Copy/Paste Message
- Create New Message (Type)
Select any of the option basis on the requirement of content creation
In the Copy/Paste Message option, copy any message and create the required content for the Template
In the Create New Message option, type the required content
In the Create New Message Box type the required content and to add variables there are options available on the panel
Messages in languages other than English can be created, such templates type will be treated as Unicode. Language can be selected from the drop down list
Press the Get OTP link to receive the One Time Password on your registered mobile and email id. Once received, type the same in OTP column to authenticate the process
Press Submit button to confirm and send the request for approval by the Operator
Once you have applied for the template, you will hear back from the operators regarding the status within 24-48 hours.